NurseLine™ powered by Health Advocate™

Turn to NurseLine™ for trusted advice and information when you need it most. Highly trained registered nurses are on-call 24/7 to answer your questions for non-urgent concerns. Nurses can offer self-care tips, direct you to the appropriate care for immediate attention or tell you how to ease common problems such as a sore shoulder.



Good health starts with asking questions and knowing where to go for the answers. Our hotline nurses are an immediate, reliable and caring source of health information, education and support. Our nurses provide information based on physician-approved guidelines, including:

  • General information on all types of health concerns
  • Answers about medication usage and interaction
  • Information on non-medical support groups
  • Translation services for non-English speaking callers
  • TTY/TTD access for the hearing impaired
  • Computerized record keeping system
  • Full time medical director on staff

Better-informed, healthier individuals are key to reducing healthcare costs. Nurse Hotline gives you necessary information to help with health care. In addition to preventing unnecessary emergency room visits, you receive quick, sound medical information from trained RN’s.



In life-threatening emergencies, call 911 or go directly to the nearest hospital emergency room for treatment. If 911 is not available in your area, call the local police or fire department or go directly to the nearest hospital emergency room.

NurseLine™ FAQ

Who do I speak with when I call?

You will speak with Registered Nurses who will provide you with the best health information available. They use medical protocols developed by Healthwise, one of the most trusted sources of health information and have given reliable medical guidance to millions of Americans.

What types of issues can I call about?

Nurses are available 24/7 to answer questions about symptoms, medications, health conditions and offer simple, self-care tips for non-urgent conditions.

Can I call about family members?

Yes. NurseLine may be used by you, your spouse and your children.

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Our Customers’ Experience

Roy R

from CO

It’s hard to improve on an outstanding job.

N.C.

I was pleasantly surprised when the wife used the discount card. She saved almost $500 on a couple of dental procedures which included two crowns and X-rays. We saved more than 25%!

Kim Wood

from FL

We cannot say enough about the special treatment we received from Global Travel Assistance. It is a godsend for anyone who travels far and wide. Thanks so much.

Tracey M

Happy Roadside Assistance user

Great service. Got here fast and fixed the problem.

Steven

from FL

About 2 weeks ago I needed to have my eyes examined so I could re-­order new contact lens. I asked the receptionist if these new lens would be the same price as the old ones. She said no, these are much more expensive.
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Carole

Pet Owner

This little card has saved me big dollars already on vet care for my puppy. I had no trouble finding a vet to accept the card and am very happy with my purchase.

Robert R

from CA

My glasses normally cost me $385 a pair. They are executive size, hinged frame, scratch resistant plastic lens bifocals. With my discount card, the exact same pair of glasses cost me $150– a $235 savings!

Darryll

from MO

I saved nearly half of the total expense for my prescription eye glasses. The eye exam fee plus the cost of two pair of frames and lenses totaled nearly $600. With the discount program, my total was less than $350.

John Cleary

from SC

When my nephew was critically injured in Mexico, Global Travel Assistance was absolutely outstanding. Global Travel Assistance was very attentive to our needs in our time of crisis and responded to our many questions and concerns. Thank you!

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from TX

I just bought a new pair of glasses at Pearl Vision and saved $160, 46% of the total. Thanks Xpress

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I am presently unemployed and have no insurance, and I do not qualify for any type of aid. An emergency recently placed me in the hospital and when I got out, I needed medication for my illness.
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