Roadside Assistance

Stranded? Car trouble is no trouble. Roadside Assistance is there for you and your immediate family to help with a flat tire, lock-out, battery, collision and even towing—with coverage up to $50. They will even bring you fuel, oil, fluid and water 24/7!





How To Use

  • Call the number in your Member Portal for assistance
  • You must remain with your vehicle until the service provider arrives
  • Provide your card number to receive the discounted service
  • For Terms and Conditions click here

Limit one service within 72 hours and five services per year. This is not an insurance product. For a complete explanation of this benefit log on to MyMemberPortal.com and read Terms and Conditions.

Roadside Assistance FAQ

How does this benefit work?

Just by calling the toll-free number on the membership card, a service vehicle is dispatched to the member’s location. Emergency Roadside Assistance is available throughout the United States and Canada, 24 hours a day, 365 days a year. Members only pay for any costs in excess of the $50.00 per occurrence limit plus any non-covered costs.

Can the vehicle be left unattended where it became disabled and still be serviced?

Members must contact Emergency Roadside Assistance’s 24-hour, toll-free number to have an authorized network service provider dispatched to their assistance.  Assistance obtained through any source other than the Emergency Roadside Assistance provider is not covered and is not reimbursable. In the event that service is not obtainable through the Emergency Roadside Assistance provider, the member will receive an authorization number from the Emergency Roadside Assistance provider and will receive a refund of payments made according to the program benefit and coverage limits for services secured independently.

Can members still be reimbursed if they pay out of pocket at the time of service?

If you need to return or exchange the item, please contact Allegro within 30 days of receipt of your purchase. Items must be returned in new, unused and resalable condition, and in its original packaging. Return shipping costs will be at the customer’s expense. Some products are offered with free shipping, so please note if you return a product that has free shipping, the actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value.

What exactly is considered a “covered emergency”?

The following are covered emergencies, subject to $50.00 per occurrence limitation:

  1. Towing Assistance – When towing is necessary, the covered vehicle will be towed to the closest qualified service facility or to any location requested;
  2. Battery Service – If a battery failure occurs, a jump-start will be applied to start the covered vehicle;
  3. Flat Tire Assistance – Service consists of the removal of the flat tire and its replacement with the spare tire;
  4. Fuel, Oil, Fluid, and Water Delivery Service – An emergency supply of fuel, oil, fluid, and water will be delivered if you are in immediate need. You must pay for the fuel or other fluid when it is delivered;
  5. Lock-out Assistance – If your keys are locked inside of the vehicle, we will provide assistance in gaining entry to the vehicle.

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Our Customers’ Experience

Bernard

from OH

Saturday night, I was returning home, I started hearing this thumping sound. I pulled over to find out that my driver’s side rear tire had blown and was shredded. I reached for my discount benefit card and called roadside assistance.
Read more...

Gwen M

The driver was very courteous and called to confirm his time. Thanks, he was awesome.

Jose G

My roadside tech was amazingly cool and super fast. In and out in under 10 minutes and got me back on the road. Very professional.

Brenda B

Roadside Assistance user

Thank you so much for your prompt and professional response!! My car is my baby and your driver handled her just like I do!! Very carefully!!

Jessica G

from TX

I got into an accident and could not drive my car home. I called Roadside Assistance and they were so nice. They picked up my car in 30 minutes and delivered it to my house. It didn’t cost me anything! It was a wonderful experience.
Read more...

Bernard C

from OH

I was returning home from San Francisco. After defrosting my car at the Dayton airport, I headed home. I started hearing this thumping sound and pulled over to find out that my driver’s side rear tire had blown and was shredded.
Read more...

Jeff E

from TX

Sunday afternoon, we discovered one of our automobiles would not start. I called and explained the situation to a very friendly representative. In less than an hour, a professional and courteous driver arrived to tow the car to the mechanic. The entire experience took less than an hour.

Tracey M

Happy Roadside Assistance user

Great service. Got here fast and fixed the problem.