Welcome to Xpress Healthcare™, before you can start using this service, you must read and agree to the Terms of Use and Privacy Policy, including any future amendments. This Broker Agreement (the “Agreement”) is entered into by and between National Health Partners, Inc., an Indiana corporation / Xpress HealthCare (the “Company”), and You (the “Broker”).
Protected: Brokers
Member Agreement
Terms of Use
BROKER AGREEMENT
Recitals
WHEREAS, the Company is engaged in the business of offering health membership programs to individuals, companies, employers, groups, associations and other organizations; and
WHEREAS, Broker is an independent contractor that wishes to market and sell the Company’s health membership programs; and
WHEREAS, the Company wishes to engage Broker to market and sell the Company’s health membership programs and Broker wishes to accept such engagement.
NOW, THEREFORE, in consideration of the foregoing premises and the representations, warranties, covenants and agreements contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and intending to be legally bound hereby, the parties hereto hereby agree as follows:
1. Retention of Broker. Subject to the terms and conditions set forth herein, the Company hereby engages Broker to solicit sales of the Company’s health membership programs (“CARExpress Programs”) set forth on Exhibit A attached hereto (the “Pricing and Program Schedule”) and Broker hereby accepts such engagement.
2. Broker Services. During the term of this Agreement, Broker shall actively market and sell CARExpress Programs to individuals, employers, groups, associations and other organizations (“Prospective Members”) directly and indirectly through its employees, brokers, agents, and affiliates and any third parties engaged by Broker to market and sell CARExpress Programs (collectively, “Broker Agents”). Broker shall perform its duties hereunder in a diligent, proper and professional manner consistent with all applicable laws and the terms and conditions of this Agreement. Broker shall further cause its Broker Agents to perform their duties hereunder in a diligent, proper and professional manner consistent with all applicable laws and the terms and conditions of this Agreement. Broker shall be solely responsible for determining the means and methods by which Broker shall perform its services hereunder; provided, however, that Broker shall act with diligence and in good faith in the performance of its obligations under this Agreement. Broker and Broker Agents shall comply with the enrollment policies and procedures as promulgated by the Company from time to time. This section shall not prohibit the Company from supplying Broker with “leads” (names and contact information for potential sellers, marketers or purchasers of CARExpress Programs).
3. Independent Contractor. Broker and the Company acknowledge and agree that the relationship created hereunder is one of an independent contractor and not one of employment, partnership or joint venture. Broker shall at all times act as an independent contractor and nothing hereunder shall be construed to be inconsistent with this relationship or status or create or imply a relationship of employment, partnership or joint venture between the Company and Broker. Neither Broker nor any Broker Agent shall hold itself out to third parties as an agent, employee or officer of the Company, and shall have no express or implied authority to create, assume or amend any right or obligation on behalf of or in the name of the Company. Broker shall be solely responsible for the payment of all costs, expenses, fees and taxes incurred by Broker and Broker Agents hereunder, including the payment of all compensation due Broker Agents and the payment of all fees to any governmental body relating to its and their respective authority and licensing to perform hereunder, and neither Broker nor Broker Agents shall look to the Company for any reimbursement of such costs, expenses, fees and taxes. Broker shall report any and all payments made by the Company pursuant to this Agreement to the appropriate governmental agencies in a manner consistent with Broker’s status as an independent contractor.
4. Limitation of Authority and Responsibilities. Broker shall have no authority to: (i) make, alter or vary any benefits, obligations or other terms of the CARExpress Programs; (ii) waive or modify terms of payment or any membership fees due or to become due for the CARExpress Programs; (iii) make, change or alter any Marketing Materials (as defined below) or materials containing the “CARExpress,” or other Company name or logo without the prior written approval by the Company, or use any such names or materials for any purpose other than as specifically authorized under this Agreement or approved by the Company in writing; (iv) amend, modify, supplement or delete any provision, requirement and/or term set forth in any written document, instrument or other material provided by the Company and/or relating to any CARExpress Program; (v) create, extinguish or modify any right or obligation of the Company or any of its subsidiaries or affiliates; or (vi) collect and/or deposit for Broker’s own account any payment for CARExpress Programs. The Company shall have no obligation or responsibility to Broker or Broker Agent with regard to the adequacy, amount or form of benefits obtained under the CARExpress Programs.
5. Broker Compensation. Broker shall be entitled to receive compensation during the term of this Agreement in the amount set forth on the Pricing and Program Schedule for each household submitted to the Company by Broker that has been successfully accepted and enrolled as a member in a CARExpress Program (each a “CARExpress Member”). If, at any time, Broker and the Company wish to provide for a different amount of compensation to be earned by Broker for a particular customer group or account, or if Broker wishes to designate other parties as the recipient of any or all of the compensation earned for a particular customer group or account or to split any or all of the compensation for a particular customer group or account among other parties, Broker and the Company shall specify such information in a broker agreement addendum (the “Addendum”) to be drafted by the Company and executed by Broker and the Company. Compensation shall be paid monthly in arrears for each CARExpress Member that successfully pays the applicable membership fee to the Company for the applicable month or year. Compensation for a particular month shall be mailed to Broker on or about the 15th day of the immediately following month at the address specified by Broker in Section 21(g) hereof. If the 15th day of the month falls on a Saturday, Sunday or legal holiday, the compensation shall be mailed by the Company on the business day immediately following such Saturday, Sunday or legal holiday. The Company shall not be obligated to pay compensation to Broker for any CARExpress Member generated by Broker for which the Company is unable to collect the applicable monthly or annual membership fee from the applicable CARExpress Member. Notwithstanding the provisions of this Section 5, the Company shall have no obligation to make a payment to Broker for a particular month unless: (i) the aggregate amount of the accrued but unpaid compensation for the applicable month(s) exceeds $50, or (ii) Broker specifically requests payment notwithstanding the fact that the aggregate amount of the accrued but unpaid compensation for the applicable month(s) is less than $50. Broker must notify the Company promptly of any change of address. To the extent the terms of the Addendum conflict in any way with the terms of this Agreement, the terms of the Addendum shall govern.
6. Marketing Materials. The Company will provide Broker with such marketing brochures, programs, presentations and other marketing materials and information (collectively, “Marketing Materials”) as the Company deems reasonably necessary to enable Broker and Broker Agents to effectively distribute information regarding the CARExpress Programs to Prospective Members. All Marketing Materials must be approved in writing by the Company prior to distribution or utilization of such Marketing Materials by Broker or Broker Agents. In no event may Broker create, amend, modify, supplement or delete any provision, requirement or term set forth in any Marketing Materials without the prior written consent of the Company. Neither Broker nor any Broker Agent may broadcast, publish nor distribute any advertisements or other materials referring to the Company, “CARExpress”, or the CARExpress Programs that is not produced or published by the Company and that is not the Company’s most current advertisements or other materials produced or published by the Company without the prior written consent of the Company.
7. Compliance With Laws. Broker acknowledges and agrees that Broker and all Broker Agents: (i) have obtained, to the extent applicable, all licenses and permits necessary for the performance of the services hereunder, shall keep such licenses and permits in effect for the duration of this Agreement, and shall notify the Company of any suspension, cancellation or disciplinary action regarding such licenses or permits; and (ii) shall comply with all applicable laws and regulations governing the performance of the services contemplated by this Agreement.
8. Member Eligibility; Acceptance and Enrollment of Members.
(a) The Company shall have sole and absolute right to determine the requirements for membership eligibility in the CARExpress Programs. Without limiting the foregoing, the Company shall have the sole and exclusive right to disapprove any application for membership submitted by Broker or any Broker Agent if the Prospective Member fails to meet the Company’s eligibility requirements.
(b) In order for a Prospective Member to be accepted and enrolled by the Company in a CARExpress Program, each of the following must occur: (i) Broker must provide all of the member information set forth on Exhibit B attached hereto (“Member Information”) to the Company via telephonic, internet or electronic download of the information or in hard copy format; (ii) the Company must receive the full payment from or on behalf of the Prospective Member for the applicable CARExpress Program; and (iii) the Company must approve the Prospective Member for membership in the applicable CARExpress Program. Broker must provide the Member Information to the Company within 10 calendar days of the date the application for the Prospective Member is submitted by the Prospective Member to the Company, Broker or Broker Agent. Broker’s failure to submit the Member Information within 10 calendar days of such date shall result in the termination of any obligation of the Company hereunder to compensate Broker for the sale of the CARExpress Program to the applicable member. All payments by or on behalf of Prospective Members and CARExpress Members must be made to the Company in cash or via credit card or ACH unless such payments are being made directly by Broker.
9. Company’s Right to Modify CARExpress Programs. No provision set forth in this Agreement shall be deemed to waive or otherwise limit the Company’s right to modify any of the terms, conditions, provisions, benefits, obligations, prices, providers, suppliers or other matters associated with or relating to the CARExpress Programs. Without limiting the foregoing, the Company shall have the right to increase, decrease or otherwise modify the terms, conditions and benefits of any CARExpress Program at any time without notice to Broker. Notwithstanding the foregoing, the Company shall use good faith efforts to provide Broker with 30 days’ advance notice of any material changes or modifications to any CARExpress Program; provided, however, that the Company shall not be liable to Broker for the Company’s failure to do so.
10. Non-Exclusivity. Each party acknowledges and agrees that it is engaging the other party to perform the services described herein on a non-exclusive basis. As a result, the Company shall have the unconditional right to sell CARExpress Programs and other products and services to other parties, with or without the assistance of Broker, and may engage the services of other brokers, marketers or third parties to do so, and Broker shall have the unconditional right to sell, market or promote other products and services on behalf of itself and/or third parties, even if such products and services may be deemed “competitive” with those of the Company. Broker acknowledges and agrees, however, that the Company may enter into agreements with other parties that restrict the services to be performed by Broker and Broker Agents hereunder to certain Prospective Members, members, brokers, agents or marketing representatives, in certain territories and/or within certain time periods. The Company shall notify Broker of any such agreements and Broker and Broker Agents shall thereafter refrain from performing the services described herein in any manner that conflicts with such agreements without the prior written consent of the Company.
11. Term. The term of this Agreement shall commence on the date hereof, shall continue for a period of one year, and shall automatically renew for successive one-year periods unless earlier terminated or extended as provided herein.
12. Termination. This Agreement may be terminated upon the occurrence of any of the following:
(a) By either party upon delivery of written notice of termination to the non-terminating party at least 30 days prior to the expiration of the then-current term.
(b) By the Company if: (i) Broker breaches or defaults in the performance or observance of any of its representations, warranties, covenants or agreements set forth herein, or (ii) Broker, or if Broker is an entity Broker’s parent or any affiliate of Broker, files or has filed against it any proceeding involving bankruptcy, dissolution, insolvency, receivership or similar action.
(c) By Broker if: (i) the Company materially breaches or defaults in the performance or observance of any of its material representations, warranties, covenants or agreements set forth herein and such breach or default remains uncured for a period of 30 days after written notice of such breach or default is received by the Company, or (ii) the Company files or has filed against it any proceeding involving bankruptcy, dissolution, insolvency, receivership or similar action.
In the event the Company terminates this Agreement, all duties and obligations of the Company to Broker hereunder shall immediately cease and Broker shall not be entitled to receive any further compensation of any kind hereunder. Furthermore, the Company shall be entitled to pursue any and all other remedies against Broker under the terms of this Agreement, at law or in equity. In the event Broker terminates this Agreement, the compensation to which Broker is entitled hereunder shall constitute its sole and exclusive remedy.
13. Intellectual Property. Broker acknowledges and agrees that it has paid no consideration for the use of any of the Company’s trademarks, trade names, logos, designations, copyrights, notices of proprietary rights or other intellectual property (collectively, “Proprietary Interests”), and nothing contained herein shall give Broker any right, title or interest in or to any Proprietary Interests. Broker acknowledges and agrees that the Company owns and retains all rights, title and interest in and to the Proprietary Interests and agrees that it shall not assert or claim any interest in such Proprietary Interests or do anything that may adversely affect such Proprietary Interests. To the extent Broker markets any CARExpress Programs via promotional and advertising materials, Broker shall include all appropriate Proprietary Interests on such promotional and advertising materials. Broker shall use the Proprietary Interests only as expressly permitted herein and in a manner commensurate with the style, appearance and quality of the Company’s products and/or services bearing such Proprietary Interests. Broker shall not alter, erase, deface, overprint or otherwise modify or obliterate any Proprietary Interest printed or indicated on any Marketing Materials, documents or other information provided by the Company to Broker. Upon the expiration and/or termination of this Agreement, Broker shall immediately cease the display, advertising and use of all Proprietary Interests. Broker agrees to use reasonable efforts to protect the Proprietary Interests and to cooperate in the Company’s efforts to protect its Proprietary Interests. Broker shall promptly notify the Company of any known or suspected unauthorized use of the Proprietary Interests.
14. Representations of Broker. Broker represents and warrants the following to the Company:
(a) If Broker is a natural person, Broker has the legal capacity and unrestricted right to execute and deliver this Agreement and to perform all of Broker’s obligations hereunder. If Broker is an entity: (i) Broker is duly organized, validly existing and in good standing under the laws of its jurisdiction of organization, with the corporate or other entity power and authority to own and operate its business as presently conducted, except where the failure to be or have any of the foregoing would not have a material adverse effect on Broker; (ii) Broker has the requisite corporate or other entity power and authority to execute and deliver this Agreement and perform its obligations hereunder; and (iii) the individual or individuals executing this Agreement on behalf of Broker are the authorized representatives of Broker and have full authority to bind Broker in accordance with the terms and provisions of this Agreement.
(b) The execution and delivery of this Agreement by Broker and the performance of its obligations hereunder will not violate or be in conflict with any fiduciary or other duty, instrument, agreement, document, arrangement or other understanding to which Broker is a party or by which Broker is or may be bound or subject.
(c) Broker understands and agrees that the CARExpress Programs are health membership programs and are not health insurance programs. Neither Broker nor any Broker Agent shall market or promote the CARExpress Programs as, or represent in any way that the CARExpress Programs are, health insurance programs or a substitute for basic health insurance programs
15. Protection of Confidential Information. Broker understands that this Agreement creates a relationship of trust and confidence between Broker and the Company. During the term of this Agreement and for a period of 24 months after the termination of this Agreement, Broker will not use or disclose, or allow anyone else to use or disclose, any Confidential Information (as defined below) relating to the Company or its affiliates, products, services, providers, suppliers or members except as may be necessary in the performance of Broker’s services hereunder or as may be specifically authorized in advance by appropriate officers of the Company. “Confidential Information” shall include, but not be limited to, information consisting of research and development, marketing plans and materials, sales strategies, member and prospective member lists and information, participating provider lists, trade secrets, financial information, forecasts, and any other information not available to the general public, whether written or oral, that Broker knows or has reason to know the Company would like to treat as confidential for any purpose, such as maintaining a competitive advantage or avoiding undesirable publicity. Broker will keep Confidential Information secret and will not allow any unauthorized use of the same, whether or not any document containing it is marked as confidential. These restrictions, however, will not apply to Confidential Information that has become known to the public generally through no fault or breach of Broker or that the Company regularly gives to third parties without restriction on use or disclosure.
16. Non-Circumvention. During the term of this Agreement and for a period of 24 months after the termination of this Agreement, neither Broker nor any Broker Agent shall, directly or indirectly: (i) attempt in any manner to commercially circumvent, avoid, bypass or obviate the Company in any transaction with any of the Company’s members or Prospective Members in an effort to avoid the payment of, or decrease the amount of, fees or other compensation that would otherwise have been payable to the Company had Broker or Broker Agent included the Company in the transactions, or (ii) attempt in any manner to commercially exploit or circumvent the Company’s existing or proposed business concepts, plans and/or business contacts without the prior written consent of the Company.
17. Public Announcements. Broker shall consult with the Company before issuing any press release or otherwise making any public statements with respect to this Agreement or any matters related thereto, except as may be required by law.
18. Indemnification. Broker hereby agrees to indemnify, defend and hold harmless the Company and its respective officers, directors, agents, employees, affiliates and representatives from and against any and all demands, claims, actions or causes of action, suits, judgments, assessments, losses, liabilities, costs, fines, damages or penalties of any kind, whether based on tort, contract or otherwise, whether for damages classified as compensatory, exemplary, punitive or otherwise, whether based on any fiduciary duty or trust relationship or otherwise, whether known or unknown, whether now existing or that might arise hereafter, or whether accrued or to be accrued, as well as reasonable attorneys' fees and related disbursements arising out of or in any way directly or indirectly relating to any misrepresentations, breaches of contract or other acts of malfeasance committed by Broker, any officer, director, agent, employee, affiliate or representative of Broker, or any Broker Agent in connection with the performance of Broker’s duties and obligations or the observance of Broker’s representations and covenants as set forth in this Agreement.
19. Limitation of Damages. In no event shall the Company be liable to Broker or Broker Agents for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind with respect to this Agreement whether based on breach of contract, tort, negligence or otherwise, regardless of whether Broker or Broker Agents have been or should have been aware or advised of the possibility of such damages.
20. Warranties. EXCEPT AS SPECIFICALLY SET FORTH IN THIS AGREEMENT, NEITHER BROKER NOR THE COMPANY MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE AND NONINFRINGEMENT.
21. General Provisions.
(a) Entire Agreement. This Agreement contains the entire agreement between the parties and supersedes all prior agreements and understandings, both written and oral, between the parties with respect to the subject matter hereto, and no party shall be liable or bound to any other party in any manner by any warranties, representations, guarantees or covenants except as specifically set forth in this Agreement.
(b) Amendment and Modification. This Agreement may not be amended, modified or supplemented except by an instrument or instruments in writing signed by the party against whom enforcement of any such amendment, modification or supplement is sought.
(c) Extensions and Waivers. The parties hereto entitled to the benefits of a term or provision may: (i) extend the time for the performance of any of the obligations or other acts of the parties hereto; (ii) waive any inaccuracies in the representations and warranties contained herein or in any document, certificate or writing delivered pursuant hereto; or (iii) waive compliance with any obligation, covenant, agreement or condition contained herein. Any agreement on the part of a party to any such extension or waiver shall be valid only if set forth in an instrument or instruments in writing signed by the party against whom enforcement of any such extension or waiver is sought. No failure or delay on the part of any party hereto in the exercise of any right hereunder shall impair such right or be construed to be a waiver of, or acquiescence in, any breach of any representation, warranty, covenant or agreement.
(d) Successors and Assigns. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns; provided, however, that Broker may not assign its rights or delegate its obligations under this Agreement without the express prior written consent of the Company; and provided further, however, that, if Broker is a natural person, in no event shall this Agreement be binding upon and inure to the benefit of Broker’s heirs, assigns, beneficiaries, executors and administrators. Except as provided in Section 18, nothing in this Agreement is intended to confer upon any person not a party hereto (and their successors and assigns) any rights, remedies, obligations or liabilities under or by reason of this Agreement.
(e) Headings; Definitions. The Section headings contained in this Agreement are inserted for convenience of reference only and will not affect the meaning or interpretation of this Agreement. All references to Sections contained herein mean Sections of this Agreement unless otherwise stated. All capitalized terms defined herein are equally applicable to both the singular and plural forms of such terms.
(f) Severability. If any provision of this Agreement or the application thereof to any person or circumstance is held to be invalid or unenforceable to any extent, the remainder of this Agreement shall remain in full force and effect and shall be reformed to render the Agreement valid and enforceable while reflecting to the greatest extent permissible the intent of the parties hereto.
(g) Notices. All notices hereunder shall be sufficiently given for all purposes hereunder if in writing and delivered personally, sent by documented overnight delivery service or, to the extent receipt is confirmed, sent by telecopy, telefax or other electronic transmission service to the appropriate address or number as set forth below:
If to the Company:
Xpress HealthCare
1051 Mill Creek Drive
Feasterville, PA 19053
Attention: Chief Financial Officer
Fax: (215) 364-5213
(h) Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to the laws that might otherwise govern under applicable principles of conflicts of laws thereof, except to the extent that the Indiana Business Corporation Law shall apply to the internal corporate governance of the Company.
(i) Arbitration. Any dispute or claim arising out of or in relation to this Agreement, or the interpretation, making, performance, breach or termination thereof, shall be finally and exclusively settled by binding arbitration under the commercial arbitration rules of the American Arbitration Association by an arbitrator or arbitrators chosen by the Company in its sole and absolute discretion. The arbitration shall take place in the Commonwealth of Pennsylvania. The decision of the arbitrator(s) shall be conclusively binding upon the parties and final, and such decision shall be enforceable as a judgment in any court of competent jurisdiction. The parties hereto shall share equally the costs of the arbitration; provided, however, that the prevailing party shall be entitled to recover its share of such costs.
(j) Attorneys’ Fees. In the event of any legal, equitable or administrative action or proceeding brought by a party against the other party under this Agreement, the prevailing party shall be entitled to recover the reasonable fees of its attorneys and any costs incurred in such action or proceeding, including costs of appeal, if any, in such amount as the court or administrative body having jurisdiction over such action may award.
(k) Counterparts. This Agreement may be executed in two or more counterparts and delivered via facsimile or other electronic transmission, each of which shall be deemed to be an original, but all of which together shall constitute one and the same agreement.
CARExpress Health Discount Programs
| Benefit | Comprehensive
Program |
Supplemental
Program |
Preferred
Program |
Vision / Dental
Program |
Basic
Program |
CareRX Tiered Program | ||||||
| Retail Pharmacy | X | X | X | X | ||||||||
| Mail Order Pharmacy | X | X | X | X | ||||||||
| Tiered Pharmacy | X | |||||||||||
| Vision Care | X | X | X | X | X | |||||||
| Dental Care | X | X | X | X | ||||||||
| 24-Hour Nurseline | X | X | X | |||||||||
| Chiropractic Care | X | X | ||||||||||
| Complementary / Alternative Care | X | X | ||||||||||
| Hearing Care | X | X | ||||||||||
| Medical Supplies / Equipment | X | X | ||||||||||
| Physician / Hospital / Ancillary Care | X | |||||||||||
| Lab / X-ray | X | |||||||||||
| Wellness Profile | X | |||||||||||
| Online Physician Service | X | |||||||||||
| Online Psychologist Service | X | |||||||||||
| Price of Program: | $39.95 /
Month |
$29.95 / Month | $19.95 / Month | $14.95 /
Month |
$9.95 /
Month |
$14.95 /
Month |
Other terms and conditions:
1. Each membership includes all individuals living in the same household.
2. Cost includes CARExpress membership kits and cards with sponsoring organization name and/or logo imprinted on the cards.
3. The Company will provide all customer service and fulfillment for CARExpress members.
Commission Percentage: 30%
CARExpress Application Information
- Date of application
- Member name
- Date of birth
- Gender
- Relationship
- Address
- Telephone number
- Dependent information:
(a) Name
(b) Date of birth
(c) Gender
(d) Relationship to applicant
9. CARExpress Program
10. Sponsor code (if applicable)
11. Broker / agent name (if applicable)
- Method of payment as follows:
(a) Check
(b) Credit card (provide account number and date of expiration)
(c) Bank draft (provide bank draft information)
Privacy Policy
Privacy Policy
Carexpress/Xpress HealthCare/
CARExpress Medical Benefits Network
Carexpress recognizes that our customers' privacy is important, and that our customers have the right to know how we treat the information provided to us. If members or group accounts have any questions about privacy that this policy does not answer, please contact info@carexpresshealth.com
Information About Members/Customers That CARExpress Gathers Or Tracks And What We Do With It
We do not gather or track any health information about customers unless the customer tells us to. We ask for general contact information (customer's name, address, date of birth, e-mail address, telephone number, dependents name and date of birth) when a member enrolls. We also ask members to send us periodic input on new products and services if they choose to participate in one of our feedback surveys.
Member enrolment information is uploaded to the national provider networks when necessary to allow providers to verify a member's participation in CARExpress.
If you are a provider who wishes to apply to one of our CARExpress networks, we also ask for your specialty and the hospitals where you admit patients. When you contact us with a question regarding a particular service we offer, we might pass your question on to one of our regional representatives for that service, so the representative can contact you on behalf of CARExpress.
When a member participates in one of our feedback surveys, we may keep all or part of the responses in our database for our quality improvement activities. If a member nominates a provider for participation in our network, we ask for the employer's name or the name of our client with whom the member has health coverage; however, this information is voluntary.
If a member nominates a new provider, we might provide information about your nomination to the provider if it might help the provider to participate.
No Personal Health Information Collected
Although CARExpress provides access to networks throughout the U.S., many of which involve personal health information, CARExpress does not itself collect or store diagnostic, treatment, or any other medical information about patient transactions or claims. Because we do not conduct those services through our company, but instead contract with fully licensed PPO providers to provide professional services to our customers, the strong confidentiality protections we have in place for those services are not reflected in this Privacy Policy. We collect no personal health information through CARExpress.
We Do Not Use "Cookies" To Collect Information About You
We do not use cookies ourselves. If another web site that a member visits has attached a cookie to the member's computer before the member visits our site, we cannot prevent that cookie from continuing to track the member's Internet use while the member visits our site.
Sharing of Information
Except as described above, we do not share member or client information with anyone.
Opt-Out Policy
We do not gather information about a member unless a member provides it to us voluntarily. Whenever we ask for information about a member or prospective member, the individual always has the option to withhold that information.
Correction/Updating/Deletion/Deactivation Policy
Any member may view and update or request that we delete or deactivate the member's contact information in our web site database in the following ways:
1. by using the contact us connection to tell us of your requested change;
2. by reviewing and changing your information when we send a survey form or a news release
Third Party Disclaimer
This Privacy Policy does not apply to any other web site you go to from this site, including those to which we have provided links for your convenience. If you are concerned about or interested in the privacy practices or policies of other web sites you visit, you may wish to review their posted privacy statements and/or contact them directly with your questions.
The Agreement
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